Ohr, M
ALEXANDRIA, VA | 2022 GMC AcadiaSeptember 1, 2026Great.Response from Ourisman Chevrolet of Alexandria
September 3, 2026Morgan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.Johnson, N
WASHINGTON, DC | 2021 Chevrolet TraverseAugust 30, 2026My experience was very goodResponse from Ourisman Chevrolet of Alexandria
September 1, 2026Natasha, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.BRIAN I
INDIAN HEAD, MD | 2026 GMC Sierra 2500 HDAugust 30, 2026Hassle free and customer oriented dealershipResponse from Ourisman Chevrolet of Alexandria
August 31, 2026Brian, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.Bagley, R
HYATTSVILLE, MD | 2019 GMC AcadiaAugust 24, 2026They always get the job done right the first time . Always close to the estimated amount to get the job done with no hidden fees.Response from Ourisman Chevrolet of Alexandria
August 25, 2026Bagley, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!Hernandez, D
WASHINGTON, DC | 2024 Chevrolet Silverado 1500August 23, 2026English After confirming that the engine was burning oil, I was told the next step was to diagnose the cause. I left the vehicle in for service for over a month, only to be told later that I had to drive it another 1,000 miles—even though I had already driven it twice as required to start the process. I don't think they have the right mechanics to handle this job.Response from Ourisman Chevrolet of Alexandria
August 24, 2026David, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (703) 329-1300 to discuss your concerns, as your satisfaction is of utmost importance to us.Coleman, W
WASHINGTON, DC | 2015 GMC AcadiaAugust 21, 2026Great customer service.Response from Ourisman Chevrolet of Alexandria
August 24, 2026We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!Polloi, K
FT BELVOIR, VA | 2025 Chevrolet TraverseAugust 21, 2026Horrible customer service and the service department. My car was there over a week and they could still not figure out the issue why the battery was dying. It sat there for days not being looked at and wanted to charge even though it was all under warranty.Response from Ourisman Chevrolet of Alexandria
August 23, 2026Polloi, we appreciate your honest feedback, as we are always looking for ways to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (703) 329-1300. We look forward to hearing from you.STEPHEN S
SUNDERLAND, MD | 2026 GMC Sierra 2500 HDAugust 20, 2026Sales person was extremely helpful.Response from Ourisman Chevrolet of Alexandria
August 23, 2026Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.Patton, V
ALEXANDRIA, VA | 2023 GMC TerrainAugust 19, 2026My service representative, Mr. Fink, did a fantastic job explaining the procedures for my service and the recommendations made.Response from Ourisman Chevrolet of Alexandria
August 20, 2026Vincent, we're happy you found our staff to be so supportive during your experience here at Ourisman Chevrolet Buick GMC of Alexandria. Please don't hesitate to reach out if there's anything additional we can do for you.Work, P
ALEXANDRIA, VA | 2026 Buick EnvistaAugust 17, 2026Everyone was friendly and very professional. JB and Colin made it a positive purchase experience. Thank you!Response from Ourisman Chevrolet of Alexandria
August 18, 2026We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!