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Tristin L
WASHINGTON, DC | 2020 Chevrolet 1500 SilveradoMarch 20, 2023Everything I asked for was done or addressed.Response from Ourisman Chevrolet Buick GMC Of Alexandria
March 22, 2023Tristin, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!Olamae C
TEMPLE HILLS, MD | 2019 GMC TerrainMarch 20, 2023I really appreciate the service very professional.Response from Ourisman Chevrolet Buick GMC Of Alexandria
March 22, 2023Olamae, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.Jeannine G
ALEXANDRIA, VA | 2021 Buick EnclaveMarch 20, 2023Service consultant was wonderful, friendly and kept me up to date for the entire day. The service is incredibly expensive but the customer service is great.Response from Ourisman Chevrolet Buick GMC Of Alexandria
March 22, 2023Jeannine, thank you so much for your positive comments about Ourisman Chevrolet Buick GMC of Alexandria! If you have any further questions, please give us a call. We're always happy to help!Ernest H
ALEXANDRIA, VA | 2019 Buick EnclaveMarch 20, 2023The oil change, tire rotation, inspection, and emissions were completed on schedule.Response from Ourisman Chevrolet Buick GMC Of Alexandria
March 21, 2023Ernest, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.Kevin S
CLINTON, MD | 2021 GMC AcadiaMarch 20, 2023It took a very long time just to get a regular oil change ans I had an appointment. Over 2 hours. I saw other cars come after me and go before me. I was alittle disappointed this time around.Response from Ourisman Chevrolet Buick GMC Of Alexandria
March 21, 2023Kevin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (703) 329-1600 to discuss your concerns, as your satisfaction is of utmost importance to us.Ivry S
WASHINGTON, DC | 2018 Chevrolet ColoradoMarch 19, 2023It was ok, work should been done faster as per my warranty companyResponse from Ourisman Chevrolet Buick GMC Of Alexandria
March 21, 2023We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!Alex U
FAIRFAX, VA | 2020 Chevrolet EquinoxMarch 17, 2023Everything was fine, very attentive teamResponse from Ourisman Chevrolet Buick GMC Of Alexandria
March 20, 2023Alex, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!Chris H
ALEXANDRIA, VA | 2019 Chevrolet 2500HD SilveradoMarch 17, 2023No communication or lack of.Response from Ourisman Chevrolet Buick GMC Of Alexandria
March 20, 2023Chris, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (703) 329-1600 to discuss your concerns, as your satisfaction is of utmost importance to us.William W
BERLIN, MD | 2023 Chevrolet TrailblazerMarch 15, 2023Fair deal, friendly staff, quick and easy experience.Response from Ourisman Chevrolet Buick GMC Of Alexandria
March 16, 2023William, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Kimberly P
NORWALK, CT | 2016 Buick EncoreMarch 15, 2023My service rep was great and understanding I was frustrated.Response from Ourisman Chevrolet Buick GMC Of Alexandria
March 16, 2023Kimberly, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!