Leonard H
WASHINGTON, DC | 2025 GMC HUMMER EV SUVAugust 29, 2025My salesperson was great work with until I got what came 4👍🏿🫶🏾😎Response from Ourisman Chevrolet Buick GMC Of Alexandria
September 1, 2025Leonard, we're happy you found our staff to be so supportive during your experience here at Ourisman Chevrolet Buick GMC of Alexandria. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Gerald S
ALEXANDRIA, VA | 2013 Buick EncoreAugust 20, 2025The service rep. Was very attentive and identified all of my concerns. She contacted me with service updates.Response from Ourisman Chevrolet Buick GMC Of Alexandria
August 21, 2025Gerald, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Susie M
WASHINGTON, DC | 2014 Buick EnclaveJuly 21, 2025very good thank you.Response from Ourisman Chevrolet Buick GMC Of Alexandria
July 22, 2025Susie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.Sandra J
WASHINGTON, DC | 2015 Buick EncoreJune 26, 2025I wasn't told that I would be charged for 2 diagnostic tests. If I had know it would not have gotten two testResponse from Ourisman Chevrolet Buick GMC Of Alexandria
June 27, 2025Sandra, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (703) 329-1300 when you have a chance. Thank you, and we look forward to hearing from you.John H
SPRINGFIELD, VA | 2019 Chevrolet TahoeJune 3, 2025Done faster than expected for less than expected.Response from Ourisman Chevrolet Buick GMC Of Alexandria
June 4, 2025John, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!Lakesha D
FORT WASHINGTON, MD | 2016 GMC AcadiaJune 2, 2025I had ny ac repairs at this location and it wasnt satisfactory fast forward...still having issues. Things were stated on the invoice that was not doneResponse from Ourisman Chevrolet Buick GMC Of Alexandria
June 5, 2025We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (703) 329-1300 when you have an opportunity, and we will be more than happy to try and turn your experience around.Stephan S
ALEXANDRIA, VA | 2025 Chevrolet MalibuApril 25, 2025I saw the Malibu that I bought online and came into the dealership wanting to drive it off the lot the same day. Marck met me at the door and made it possible! Good man!Response from Ourisman Chevrolet Buick GMC Of Alexandria
April 28, 2025Stephan, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Ourisman Chevrolet Buick GMC of AlexandriaRuth J
WASHINGTON, DC | 2016 Chevrolet TraverseJanuary 19, 2025Great experience. Thanks John Witham for a pleasant and professional visit once again! My questions were answered by Mr. Witham and the service was taken care of promptly. I'm appreciative as usual.Response from Ourisman Chevrolet Buick GMC Of Alexandria
January 21, 2025Ruth, your satisfaction is important to us, so we want to sincerely thank you for choosing Ourisman Chevrolet Buick GMC of Alexandria and we hope to see you again soon!Terri L
WHITE PLAINS, MD | 2023 Buick EnvisionNovember 21, 2024I arrived on time and was immediately greeted by Chris, the service advisor, whom was courteous and displaying true professionalism throughout my stay.Response from Ourisman Chevrolet Buick GMC Of Alexandria
November 22, 2024Terri, we're happy you found our staff to be so supportive during your experience here at Ourisman Chevrolet Buick GMC of Alexandria. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Michael J
ARLINGTON, VA | 2015 Chevrolet ImpalaNovember 13, 2024Dropped off car for Catalytic Converter replacement. Job was done professionally and in less time than expected.Response from Ourisman Chevrolet Buick GMC Of Alexandria
November 14, 2024Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!