Reviews

Good welcome, professional, allowed time to negotiate

Courteous, professional service with timely vehicle service with fair pricing

I was out of town on vacation driving down from Rochester, NY, to Alexandria, VA, when my check engine light came on. I don’t really know anything about cars, so I was concerned if I was causing damage driving it. Luckily they were right across the street from my hotel and had a service opening the next day. They were able to identify what was wrong. Turned out to be covered by my emissions warranty and didn’t cost me anything. They also took care of two recalls I had while I was there. They were the best!

On time and everything was done as told.

Great service as usual. Thank you 😊

My experience was very satisfying.

Excellent Service. Thorough. Complete analysis. Responsive.

Everyone was very pleasant and welcoming. They worked diligently to meet my needs. Oscar Alvarado was exceptional and also the financial agent.

Easy scheduling and able to address problems and remediation quick

We had a customer's car in our shop for a Wrap, and the convertible top stopped working in the middle of the job. We had a strict deadline, so we needed the repair done ASAP. After one shop turned us away, we brought the car to Ourisman and saw John. He was amazing; they dropped everything and had the car fixed in less than 48 hours. John is truly amazing, and I can’t thank him enough.