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  • Jenny G

    ALEXANDRIA, VA | 2019 Chevrolet 1500 Silverado
    Confirmed Service Review
    September 9, 2020
    This was my very first time using your dealership. Just moved here from Florida. I pulled into the service drive. Completely ignored, there where service members around. Did not know what to do so I just waited by the cashier door. After a while of being completely ignored, I finally approached an advisor. Started talking then his phone rang and I had to wait again while he took his personal call to his family. I was about ready to leave but needed the service done for my truck reluctantly decided to stay. Finished with my advisor and left. Picked up my truck took about 2 1/2 hrs for everything which was great. Again showed up and was completely ignored. The advisor I was working with could not be found, Did have some one yell across your lane in broken English telling me to go to the cashier. Checked out and everything was fine. Truck came back dirty with either grease or something all over the fenders, driver side door and back door (no idea why the back door to the cab would of had grease). My husband was more annoyed with the grease than I was. We where use to having the past Chevy dealership wash the truck after service. To rate you fairly on the service was very poor. Time wise it was fast. I will more than likely look for another Chevy dealership in the area to have my service done.
  • Robert T

    DAWSON, GA | 2019 Chevrolet 2500HD Silverado
    Confirmed Service Review
    September 9, 2020
    I am on a time crunch and your company definitely worked with me and got me in last minute to get an oil change and tire rotation and balance. I am thankful for sure and appreciate it.
  • Melton B

    WOODBRIDGE, VA | 2015 GMC Terrain
    Confirmed Service Review
    September 9, 2020
    Great.
  • Brian R

    ALEXANDRIA, VA | 2020 Chevrolet Traverse
    Confirmed Sales Review
    September 8, 2020
    The sale manager and staff were great, 4 car purchased from them
  • Henry W

    ALEXANDRIA, VA | 2015 Chevrolet Impala
    Confirmed Service Review
    September 7, 2020
    Total work was completed ahead of schedule- great. I was given a shuttle ride home since my car had to stay overnight for time to receive and install parts- great. However, as usual, the price was expensive but a slight discount was given- thank you.
  • Matthew L

    BRANDYWINE, MD | 2015 GMC 2500HD Sierra
    Confirmed Service Review
    September 7, 2020
    Had a 7am appointment for an oil change and waited 4hrs for it. I thinks thats unacceptable what was the appointment time for then? And it seem every that came in with left before me who had different issues. I believe during this pandemic if you make an appointment the times should try to stick to it to keep so many people out of the service waiting area.
  • James T

    ALEXANDRIA, VA | 2015 GMC Terrain
    Confirmed Service Review
    September 3, 2020
    good service and completed on time
  • Donnie S

    CLINTON, MD | 2008 GMC Yukon XL Denali
    Confirmed Service Review
    September 2, 2020
    Normal service
  • Shannon H

    WOODBRIDGE, VA | 2019 GMC Terrain
    Confirmed Service Review
    August 31, 2020
    Fairly seamless check in for a Saturday morning
  • Katherine M

    WASHINGTON, DC | 2019 Chevrolet Malibu
    Confirmed Service Review
    August 31, 2020
    Nothing more to tell, I came, the work was done, i paid and retrieved my car. I will say this however. The service bay managers can be a little more friendly. They always seem so uptight.